Shipping & Delivery Policy — Mithaas and More

Freshness Guarantee: All our sweets and snacks are handcrafted in small batches upon order. We never stock old products on shelves. Your order is sealed fresh and shipped with tamper-evident food grade packaging.

1. Serviceable Areas & PIN Codes

We deliver across Delhi NCR (same-day and express delivery available) and ship to over 19,000+ PIN codes across India through verified express courier partners (BlueDart, Delhivery, DTDC).

2. Delivery Timelines & Schedules

Delhi NCR: Delivered within 24 to 48 hours from order confirmation.
Metro Cities (Mumbai, Bengaluru, Kolkata, Chennai, Hyderabad, Pune): 2 to 3 business days.
Rest of India: 3 to 5 business days depending on distance and local logistics connectivity.

3. Shipping Charges

Orders Above ₹500: FREE Express Delivery across serviceable PIN codes.
Orders Below ₹500: A nominal flat delivery charge of ₹60 is applied at checkout to cover express cold/sealed transit.

4. Packaging Hygiene & Transit Safety

Every consignment is double-sealed in airtight, moisture-proof food containers with food-grade cushion wraps inside sturdy corrugated boxes to guarantee that delicate laddus and crunchy namkeens reach your doorstep in perfect, unbroken condition.

5. Live Tracking

Once your order is confirmed, you can track every step of its journey in real time on our Track Order Page using your unique Order ID (e.g. MM-7K9A-3M2Q). We also send dispatch updates directly to your registered contact number.

6. Delivery Inquiries & Special Timings

For special delivery instructions, festival bulk orders, or urgent dispatch assistance, please contact our dispatch team directly on WhatsApp at +91 99993 19515.